General

Q. I only need a small quantity of food packaging product. What is the order limit?

We sell Bulk Packs and Combo Packs on a case basis. Quantity in each case for each product is addressed in the product descriptions. We do not sell loose packaging products. However, you may order samples if you need loose products.

If you need more than 2 pallets (15~40 cases in a pallet depending the product), please contact your personal consultant. Please email us at Support@FoodPackagingWarehouse.com, include "Large Quantity Order" in the Subject Line. Or call toll-free at 1-888-722-9976 

Q. What is the benefit of registering at foodpackagingwarehouse.com?

Address Book- We can deliver your products to a different address. Ship to your business or to your home! You can access your information anytime.
Order History - View the history of purchases that you have made with us.
Search, Shop, Deliver - At foodpackagingwarehouse.com, your food packaging needs are just a few clicks away. You can focus on your business development; we take care of your other food packaging needs.

Q. Why should I get newsletters from foodpackagingwarehouse.com?

E-Mail Newsletters - You can get Food Packaging Warehouse’s latest product information by getting seasonal promotions in e-newsletters. Take advantage of savings for your business.

Q. What’s special about foodpackagingwarehouse.com’s product?

Offering more than 1,000 food packaging products, Food Packaging Warehouse is one of the leading specialty food packaging providers for food manufacturers market in the Midwest -- restaurants, delis, bakeries, supermarket, etc. Our diverse foodservice/food packaging product lines include high quality polybags and films, paper bags, plastic containers, foils, and paperboard boxes.

We provide uniquely designed containers and packaging with advanced innovation for food processors. Our containers reach FDA standards of food packaging and will accentuate the look of your food products.

Looking for food containers? Food Packaging Warehouse features products, Sterling King Products. See our catalog for all the details.

Q5. What can Food Packaging Warehouse do for my business?

We provide excellent customer service and the highest quality food packaging supplied with short lead times and competitive prices. Your order is shipped directly from our warehouse normally within 24 hours after placing a qualified order. We are confident that we can supply your business with its online purchase on time.

Online Purchase

Q. Why buying from our website is easier and safer?

It is easy to search, easy to shop, and easy to pay. You can control your ordering and check shipping status online. Payment service is encrypted and secured. Just order online and we will deliver the products to your business location, even your home.

We set a fair price for specialty food packaging product with excellent quality. We provide great product and customer service at your convenience.

Q. Do you save my credit card number?

FoodPackagingWarehouse.com does not save any customer's credit card information or share our customer's data to other parties. We may disclose credit card and other information we collect from you with an outside company, such as payment processor, with which we have contracted for their services to process the transactions and to protect against fraud and the unauthorized use of credit cards.

Q. When checking out, why it shows "Fraud Protection Service"?

To protect our customer and our business, we request your name and billing address has to match with your credit card registered information. Credit card security code (CSC/CVV2 number) has to match the number on the credit card.

If you still experience rejection in checkout point, please contact your credit card issuing bank to varify if the credit card is valid.

FoodPackagingWarehouse.com has an anti-fraud safeguards in place, and will pursue prosecution for all fraudulent orders. We will report all fraud to the FBI Internet Fraud Complaint Center at http://www.ic3.gov/

Q. Why should I buy from foodpackagingwarehouse.com website instead of my regular vendor?

Food Packaging Warehouse positions itself as a food packaging pioneer providing unique packaging and service in the North America region. We provide the easiest way for our customers to choose what their business needs for food packaging. There is no extra burden of negotiating with sales people. Placing an order and getting high quality products are quick and easy.

Q. Why should I pay tax when shopping online?

If your business is a not-for-profit organization and qualify for the exemption from state local sales taxes, we will refund the sales tax you paid. Please provide us your tax exemption number at Contact Us. It approximately takes 1~3 business days to refund to your credit card.

Otherwise, any merchandises ship to Illinois are taxable since our business located in IL. Please see the reference link. Illinois Revenue

Shipping

Q. How many business days will it takes to receive my order?

Please allow 5~8 business days from placing your order online to receive the product for domestic orders.

For more details, please see our Shipping & Return Policy

Q. Can you ship to other country other than the States?

FoodPackagingWarehouse.com only serves businesses in the U.S. We charge flat shipping rate based on product weight and zip code of delivery address.

Q. What is flat shipping rate program you offer?

The flat rate charge for shipping and handling will be from $9.99 to $25.99 for ground shipment either by FedEx, UPS or eligible shipping company (if yo) to all destinations in the continental USA, irrespective of the shipment's weight or commercial value. We will not use USPS as the shipping carrier. The easy pricing schedule is below

Total order amount

$1.00~$99.99. Your shipping cost is $9.99
$100.00~$299.99. Your shipping cost is $19.99
Above $300.00. Your shipping cost is $25.99

Any order over 20 cases, FoodPackagingWarehouse.com remains the right to choose eligible shipping carrier to ship your order. We will provide valid tracking numbers.

Q. How can I make an exchange or return?

For more details, please see our Shipping & Return Policy